Questions, Answered

The questions people actually ask.

Referrals, cost, what a first visit looks like, and how paying for care works here. If yours is not here, call and ask.

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Questions, Answered

Everything you’re wondering before you book.

Straight answers: no medical jargon, no runaround.

No. Michigan allows direct access to physical therapy, so you can book and start without a doctor’s referral. If you carry a BCBS of Michigan Traditional Plan or Medicare Part B, your plan may still want a physician referral on file for coverage, and we will tell you that before your first visit.

We are a direct-pay practice, so you get the exact price before you book rather than a bill weeks later. We also accept BCBS of Michigan Traditional Plans and Medicare Part B, and if you carry either we will confirm your coverage and your cost before your first visit.

Wear something comfortable you can actually move in. Shorts are best if we’re treating a knee or hip, and a tank top or loose tee helps if we’re working on a shoulder or neck.

Your first visit is a full evaluation, not a rushed once-over. You’ll leave with a phase-based plan with an endpoint, not a guess, and not an open-ended string of visits. Most patients feel meaningful change within 4–6 visits.

It’s brief and localized: most people feel a quick twitch, then a wave of relief in that muscle. And it’s always optional; we’ll never spring it on you without explaining it first.

No. Every visit is one-on-one, hands-on care with your doctor, never a tech handing you a printout. Your exercises are dosed specifically for you and progressed live as you improve.

That’s a fair question, and it’s usually the model, not you. A lot of clinics rotate you through techs and hand you generic sheets. Here, you get one-on-one time with a licensed therapist every single visit, a cause-first evaluation instead of a cookie-cutter protocol, and a phase-based plan with clear graduation criteria, so you always know why you’re doing what you’re doing, and when you’re done.

Book Your Visit

Ready when you are.

Request a time and a real person calls you back, usually within two business hours. No phone tree. No ‘someone will reach out.’ Just a plan.

  • Hours Mon–Thu 8am–6pm · Fri 8am–12pm
  • (616) 422-7308 Prefer to talk now? Call us.
  • One-on-one, every visit

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Typical response: under 2 business hours

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